1. Introduction

ValveVantage (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Here (the “Site”). We are based in Florida, USA, and adhere to all applicable federal and state data protection laws.

2. Information We Collect

2.1 Personal Information

When you interact with our Site—such as contacting us through forms, creating an account, requesting quotes, or subscribing to our newsletter—we may collect personally identifiable information, including but not limited to your:

• Full Name
• Email Address
• Phone Number
• Company Name and Job Title
• Billing and Shipping Address

2.2 Usage Data

We automatically collect certain information about your device and how you use our Site. This may include your:

• IP Address
• Browser Type and Version
• Operating System
• Referring/Exit Pages
• Pages Visited and Time Spent on Each Page
• Clickstream Data (e.g., links clicked, scroll depth)

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. Cookies are small text files placed on your device that help us understand user preferences, track website usage, and facilitate certain functionalities (e.g., keeping you logged in). You can control cookie settings in your browser, but disabling cookies may limit certain features of the Site.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

• To Provide Services: Process inquiries, requests for quotes, and orders for valve products and services.
• To Communicate: Send you transactional messages (order confirmations, shipping notices) and respond to customer service requests.
• Marketing and Promotions: With your consent, send newsletters, promotional emails, updates about product launches, events, or other marketing materials.
• Site Operation & Improvement: Analyze usage data to improve Site performance, user experience, and troubleshoot issues.
• Compliance & Legal Obligations: Comply with applicable laws, regulations, legal processes, and protect our rights, customers, and others.

4. Disclosure of Your Information

We may share your personal information in the following circumstances:

4.1 Service Providers

We engage third-party vendors (e.g., hosting providers, payment processors, email delivery services) to perform functions on our behalf. These providers are contractually obligated to keep your information secure and use it only for the purposes we specify.

4.2 Business Transfers

If ValveVantage is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. In such cases, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose personal information if required by law, subpoena, court order, or governmental authority, or to protect our rights, safety, or property, or the rights, safety, or property of our customers or others.

4.4 With Your Consent

We may share information with third parties when we have your explicit consent to do so.

5. Third-Party Links

Our Site may contain links to third-party websites (e.g., partner sites, social media platforms). We do not control the privacy practices or content of those websites. We encourage you to review the privacy policies of any third parties before providing your personal information to them.

6. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission over the internet or storage method can be 100% secure. By using our Site, you acknowledge that you understand and assume these risks.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal data from a child under 13 without verified parental consent, we will promptly delete it.

9. California Privacy Rights

If you are a California resident, you may have additional rights regarding your personal information under the California Consumer Privacy Act (CCPA). To exercise your CCPA rights or request more information, please contact us using the information in Section 12.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will be revised accordingly. We encourage you to review this page periodically for any changes. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: